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Frequently Asked Questions

What is your return policy?

All sales are final. Returns are not accepted. Please read product descriptions carefully and review all images for a full understanding of the preloved condition of the item/s you are interested in prior to purchasing.

Are the items you sell authentic?

Everything sold on this site and on our social media channels are 100% authentic guaranteed or your money back. We take great pride in curating the best preloved designer items in very good to excellent (gifetable) condition and use a few different technologies to authenticate the items we receive.

What happens if you receive something that’s not authentic?

If we receive an item that is deemed not authentic, you [ie the seller] will be responsible for paying the return shipping fees and will be charged a $250 authentication fee.